Terms and conditions
These Terms and Conditions ("Terms") apply when you access or use the website www.rizeonix.com (the "Website") and related services provided by EV DIGISTONE LTD ("Company", "we", "us", or "our").
Last updated: 27 May 2026
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General terms
By accessing or using our website, www.rizeonix.com (the "Website"), creating an account, or purchasing any products, you agree to be bound by these Terms and all policies referenced herein, including our Privacy Policy and Refund Policy.
These Terms apply to all users of the Website, including browsers, vendors, customers, and content contributors. If you do not agree with all of these Terms, you are prohibited from using the Website and our Services. We reserve the right to update or modify these Terms at any time, and your continued use of the Website after any changes constitutes your acceptance of the new Terms.
Information Details Company Name EV DIGISTONE LTD Company Registration Number 17014564 Registered Office Address 12 Hammersmith Grove, London, United Kingdom, W6 7AP Contact Email support@rizeonix.com - 02
Definitions
- -Agreement - an agreement between the Customer and the Service Provider, consisting of these Terms and Conditions, along with any related policies or operating rules published on our Website or connected to the Services, constitutes the complete agreement between you and us.
- -Digital Goods - virtual items, digital inventory, and other digital content made available through the Website.
- -Confidential Information - any information which is marked as Confidential or Proprietary or should be reasonably expected to be confidential having regard to the context of disclosure or the nature of the information.
- -Customer - the natural person who uses the Website, or has made, or attempted to make a purchase of Digital Goods with the Service Provider.
- -Customer Support - Service Provider's customer support, which can be reached by sending a message through the Contact Us facility on the Website, in the System, or by emailing support@rizeonix.com.
- -Sanctions and Jurisdiction Restrictions - the Services are not available to individuals or entities located in jurisdictions subject to international sanctions or identified as high-risk jurisdictions by the European Union, FATF, or other applicable regulatory authorities.
- -Third-Party Platform Providers - third-party platforms, publishers, or related service providers whose digital inventory items or other digital content may be accessible through the Website.
- -Website - the Service Provider's website https://www.rizeonix.com/
- -Services - the services provided by the Service Provider under these Terms and Conditions.
- -System - a software solution developed by the Service Provider or its partners' solutions and used for provision of the Services.
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Accounts and access
- -Registration: To purchase products through the Website, you must create a personal account ("Account") by providing accurate and current information, including your name and email address.
- -Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your Account. You must notify us immediately of any unauthorized use, access, or security breach related to your Account. The Company is not liable for any loss or damage resulting from your failure to protect your Account information.
- -Personal Use: Your Account is intended for personal use only and is non-transferable. You may not sell, rent, share, or transfer your Account to any third party.
- -Eligibility: The Services are available only to individuals who are at least 18 years old. By using the Website, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement. If you do not meet these requirements, you must not use the Website or Services.
- -Restricted Countries and Regions: The Company may restrict or refuse access to the Website and Services in certain countries or regions in accordance with applicable laws, international sanctions, regulatory requirements, and internal risk policies.
- -The restricted countries and regions currently include Afghanistan, Belarus, Central African Republic, Congo (Democratic Republic), Cuba, Eritrea, Guinea, Guinea-Bissau, Iran, Iraq, Lebanon, Libya, Myanmar (Burma), North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, Zimbabwe, as well as the territories of Crimea, Donetsk, and Luhansk. We reserve the right to update or modify this list at any time without prior notice.
- -Digital Goods: You acknowledge and agree that all Products available on the Website are digital goods delivered electronically. No physical shipment is involved. Delivery is deemed completed once the Digital Goods are successfully delivered, transferred, assigned, or otherwise made available to your account or digital inventory.
- -By completing a purchase, you confirm that you have reviewed and accepted the applicable Terms, including the Refund Policy and delivery conditions of Digital Goods.
- -We are not affiliated with or endorsed by any third-party platforms, publishers, or service providers, unless explicitly stated. All trademarks and copyrights belong to their respective owners.
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Digital goods distribution
The Website enables Customers to purchase and access Digital Goods made available through the Website. No physical shipment is involved. Digital Goods are delivered electronically and the Service is considered fulfilled once the Digital Goods are delivered to the Customer's account.
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Orders and payments
Order Process: To purchase Digital Goods, you must follow the ordering procedures available on the Website. Before confirming your order, you are responsible for reviewing the product details, pricing, and payment terms. By placing an order, you confirm that you have read, understood, and accepted these Terms and Conditions, as well as the Privacy Policy and Refund Policy.
Payment: We accept payments through the payment methods available at checkout. Payments may be processed through third-party payment service providers. Your payment method will be charged at the time the order is confirmed. You are responsible for any fees or charges applied by your bank or payment provider. The minimum order value is 5.00 GBP, or equivalent in other supported currencies where applicable.
We reserve the right to refuse, suspend, or cancel any order if we reasonably suspect fraud, unauthorized activity, or a violation of these Terms.
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Delivery of digital goods
Delivery of Digital Goods is performed automatically after successful payment confirmation and any required security verification. The Digital Goods will be delivered to your Account on the Website.
Delivery is typically performed instantly. However, certain orders may be subject to additional verification or processing requirements. You are responsible for maintaining the security and confidentiality of the received Digital Goods after delivery.
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Chargebacks and payment disputes
If you experience any issue related to your purchase or transaction, we encourage you to contact our support team before initiating a chargeback or dispute with your bank or payment provider.
We will review the matter and, where appropriate, make reasonable efforts to assist in resolving the issue as quickly as possible.
If a chargeback or payment dispute is initiated, the Company reserves the right to review the relevant transaction details, order history, delivery records, account activity, device or access information, and any related communications associated with the purchase.
The Company may respond to such disputes and provide relevant transaction information, delivery confirmations, account records, or supporting documentation to the applicable payment provider, financial institution, or other authorized parties where necessary.
We reserve the right to take appropriate action in cases involving suspected fraud, abuse, unauthorized activity, or violations of these Terms.
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Acceptable use and restrictions
By using the Website and Services, you agree not to:
- -Post, upload, or share any content that is unlawful, defamatory, harassing, abusive, fraudulent, pornographic, discriminatory, or infringes on the rights of others. This includes content that promotes violence, hate speech, or illegal activities.
- -Copy, reproduce, reverse-engineer, modify, or distribute Digital Goods or Website content without explicit prior written consent from the respective rights holders.
- -Use the Digital Goods for any commercial purpose. Digital Goods are for personal, non-commercial use only. You may not sell, rent, lease, or license them to others.
- -Transmit viruses, malware, spam, or any other code intended to disrupt, damage, or gain unauthorized access to our systems or data.
- -Impersonate any person or entity, including employees or representatives of the Company.
- -Engage in bulk purchasing of Digital Goods for resale. We reserve the right to limit the quantity of Products available for purchase per user. Violating these limits may result in account termination.
- -Insult or harass other users, support representatives, or Company staff.
We reserve the right to suspend or terminate your Account and restrict access to the Website or Services if you violate these Terms or engage in any suspicious or prohibited activities.
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Intellectual property
All content available on the Website, including text, graphics, logos, digital materials, and other Website content, is the property of the Company or its licensors and is protected by applicable intellectual property laws.
The intellectual property rights related to the Digital Goods available through the Website belong to their respective third-party owners, publishers, or licensors.
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Limitation of liability
To the fullest extent permitted by applicable law, the Company and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, resulting from:
- -your use of, or inability to use, the Website or Services
- -any unauthorized access to or use of our servers
- -any errors, viruses, or malware transmitted through the Website
- -lost, stolen, or unauthorized use of your purchased Digital Goods
Our total liability to you for any and all claims arising out of or relating to these Terms or your use of the Website or Services shall not exceed the amount paid by you for the relevant Product.
If you are dissatisfied with the Website or Services, you may stop using them at any time.
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Confidentiality
You agree to limit the use of Confidential Information to only what is explicitly permitted by these Terms and Conditions or by explicit authorization. You agree to maintain the confidentiality of such information and not to disclose it to any third parties.
The commercial terms including, but not limited to, pricing, dates, and deliverables, shall be treated as Confidential Information.
No reference to commercial terms should be made in any public statement or press release without prior consultation with the Company.
There are exceptions to this confidentiality clause, including, but not limited to:
- -disclosures required by law, with sufficient notice to the Company for them to seek a protective order
- -disclosures made to legal counsel, with the obligation to maintain confidentiality with the same degree of care as other confidential information
- -disclosures made in connection with an initial public offering or securities filing, provided confidential treatment is sought as appropriate
- -disclosures to accountants, banks, financing sources, and their advisors, with the obligation to maintain confidentiality with the same degree of care as other confidential information
- -disclosures made in connection with a merger or acquisition, provided confidential treatment is sought as appropriate and the recipient is informed of their obligation to maintain confidentiality with the same degree of care as other confidential information
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Termination
By You: You may terminate your relationship with us at any time by ceasing to use the Website and Services. You may also request deletion of your Account by contacting us at support@rizeonix.com.
By Us: We reserve the right to suspend or terminate your Account and access to the Services immediately, without prior notice, if:
- -you breach these Terms
- -we suspect fraudulent, abusive, or unlawful activity
- -we are required to do so by applicable law or regulatory authorities
Effects of Termination: Upon termination, your right to use the Services ceases immediately. Any provisions which by their nature should survive termination shall remain in effect, including but not limited to limitation of liability, confidentiality obligations, and intellectual property rights.
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General provisions
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
We aim to resolve disputes promptly and fairly. If you have any concerns, please contact our customer support team first. If the matter remains unresolved, formal complaints may be submitted to the Company together with your contact details, a description of the issue, and any relevant supporting documents.
Any unresolved dispute shall first be submitted to mediation in England and Wales, with the costs shared equally between the parties. If the dispute is not resolved through mediation within 45 days from the commencement of the mediation, or if either party fails to participate in the mediation process, the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions, including any non-contractual disputes or claims.
Nothing in this section shall limit the Company's right to seek immediate legal or equitable relief in urgent circumstances, including but not limited to intellectual property violations or unauthorized use of the Website or Services.
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Notices
For any questions, notices, or support inquiries, please contact our Customer Support team via email at support@rizeonix.com.
By using the Website and Services, you agree that official communications may be provided electronically.
All official communications from the Company will be sent to the email address associated with your Account.