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Privacy policy

This Privacy Policy explains how EV DIGISTONE LTD ("Company", "we", "us", "our"), operating under the trading name Rizeonix, collects, uses, shares, and protects your personal data when you visit our Website at www.rizeonix.com ("Website"), create an account, or use our services.

Last updated: 27 May 2026

  1. 01

    Overview and data controller information

    This Policy also explains your privacy rights and how you may exercise them. Please read it carefully. By using the Website or Services, you acknowledge and agree to the collection and use of information in accordance with this Policy.

    The entity responsible for your personal data is:

    InformationDetails
    Company NameEV DIGISTONE LTD
    Company Registration Number17014564
    Registered Office Address12 Hammersmith Grove, London, United Kingdom, W6 7AP
    Contact Emailsupport@rizeonix.com
  2. 02

    Collection of personal data

    We collect personal data to provide, maintain, improve, and protect our Website and Services. The types of personal data we collect include:

    • -Account Information: When you create an Account, we collect your email address.
    • -Verification Information: To ensure security and prevent fraud, we may verify your location and request documentation to confirm your identity, payment method, or authorization. This may include identification documents or a phone number. The use of VPN or anonymization tools while accessing the Website may result in additional verification measures.
    • -Communications: When you contact our support team, we collect the information you provide in your correspondence.
    • -Usage Data: We may automatically collect information about your interaction with our Website, including your IP address, browser type and version, pages visited, time and date of your visit, and time spent on those pages.
    • -Device Information: We collect data about the device you use to access our Services, including unique device identifiers.
    • -Cookies and Tracking Technologies: We use cookies and similar technologies to operate, secure, personalize, and improve your experience. For more details, please see the Cookies and Tracking Technologies section below.
  3. 03

    How we use personal data

    We use personal data for the following purposes in accordance with the applicable requirements of UK GDPR and the Data Protection Act 2018.

    PurposeCategories of Personal DataLegal Basis
    To create and manage your Account and process ordersAccount Information, Verification InformationPerformance of a Contract
    To maintain Website security and prevent fraudulent activityAccount Information, Verification Information, Usage Data, Device InformationLegitimate Interest, Legal Obligation
    To analyse and improve Website functionality and user experienceUsage Data, Cookies, Device InformationLegitimate Interest, Consent
    To provide customer support and respond to inquiriesAccount Information, CommunicationsPerformance of a Contract, Legitimate Interest
    To send service-related notifications and updatesAccount InformationPerformance of a Contract
    To send promotional communications and marketing materialsAccount Information, CookiesConsent
    To comply with applicable legal and regulatory obligationsAll relevant categories of personal dataLegal Obligation
  4. 04

    How we share information

    • -General Information Sharing Principles: We do not sell your personal data. We may share your information with trusted third parties only where necessary for the operation of the Website, provision of Services, legal compliance, or protection of our legitimate interests.
    • -Service Providers: We may share data with third-party providers performing services on our behalf, including IT hosting, fraud prevention, verification services, customer support, analytics, and professional advisory services.
    • -Payment Processors: Payments are processed through third-party payment service providers. We do not collect or store full payment card details. Payment information is submitted directly to our payment processors, which operate in accordance with applicable PCI-DSS security standards.
    • -AI Service Providers: Where applicable, certain features may involve the use of AI-based technologies, including automated support tools or fraud detection systems. Relevant information may be processed by trusted AI service providers under appropriate confidentiality and data protection obligations.
    • -Business Transfers: In the event of a merger, acquisition, restructuring, financing transaction, or sale of assets, personal data may be transferred as part of the relevant business transaction.
    • -Legal Requirements: We may disclose personal data where required by applicable law, regulation, court order, governmental authority, or where necessary to enforce our Terms and Conditions, protect our rights, or prevent fraudulent or unlawful activity.
  5. 05

    Cookies policy

    We use cookies and similar technologies ("Cookies") on the Website to support functionality, improve user experience, analyse Website traffic, and better understand how users interact with our Services.

    For a full description of each cookie category, local storage use, third-party payment cookies, and how to change your choices, see our dedicated Cookie policy at /legal/cookies.

    Depending on their purpose, the Website uses Strictly necessary, Statistics, and Marketing cookie categories. Non-essential cookies are only placed after you consent through the cookie banner or Cookie settings in the footer.

    Cookie CategoryHow These Cookies Are Used
    Strictly necessaryRequired for operation, security, authentication, cart storage, checkout, currency preference, and other features you request.
    StatisticsHelp us understand how visitors interact with the Website by collecting and reporting information, often in aggregated form.
    MarketingUsed to measure campaigns and show relevant advertisements or content on other websites.
    • -Session Cookies remain on your device during your browsing session and automatically expire when you close your browser.
    • -Persistent Cookies remain on your device after your browsing session has ended. Your consent choice is stored in the cc_cookie cookie until it expires or you change your preferences.
    • -You may accept, reject, or manage categories through the Cookie banner or Cookie settings in the website footer.
    • -You may also control, restrict, or disable Cookies through your browser or device settings at any time. Disabling certain Cookies may affect availability, functionality, or performance of some parts of the Website or Services.
    • -Where required by applicable law, non-essential Cookies will only be used based on your consent. You may withdraw or modify your Cookie preferences at any time.
  6. 06

    Retention of personal data

    We retain personal data only for as long as necessary for the purposes for which it was collected, in accordance with the UK GDPR storage limitation principle and applicable legal, regulatory, accounting, fraud prevention, and compliance requirements.

    Account and transaction-related information may be retained for the duration your Account remains active and for up to 3 years thereafter where necessary for legal, accounting, fraud prevention, compliance, dispute resolution, or internal record-keeping purposes.

    Analytics-related information may be retained for up to 14 months for analytical, security, fraud prevention, Website performance, and service improvement purposes.

    Communications with our support team or through the Website may be retained for up to 2 years for customer support, fraud prevention, dispute resolution, compliance, and internal record-keeping purposes.

  7. 07

    International transfers

    Your personal data may be transferred to, stored, or processed in countries outside of the United Kingdom or your country of residence where our service providers, partners, or technical infrastructure are located.

    Where personal data is transferred internationally, we take reasonable steps to ensure that such transfers are carried out in accordance with applicable data protection laws and that appropriate safeguards are implemented to protect your information.

    Such safeguards may include the use of Standard Contractual Clauses (SCCs), adequacy regulations or decisions, contractual protections, internal security measures, or other lawful transfer mechanisms recognized under UK data protection laws.

  8. 08

    Automated technologies and AI systems

    We may use automated technologies, artificial intelligence ("AI"), and automated decision-making tools in connection with the operation, security, maintenance, and improvement of the Website and Services.

    Such technologies may be used for purposes including fraud prevention, account and transaction security, customer support functions, automated moderation, service recommendations, analytics, operational improvements, and Website security.

    In certain circumstances, automated systems may temporarily restrict access, flag activity for review, suspend certain actions, or apply security measures where potentially fraudulent, suspicious, abusive, unauthorized, or harmful activity is detected.

    Where required under applicable data protection laws, you may request additional information regarding automated processing or request human review of a decision by contacting our support team.

  9. 09

    Your data protection rights

    Under UK GDPR and the Data Protection Act 2018, you may have certain rights regarding the personal data we process about you.

    To exercise any of these rights or submit a privacy-related request, please contact us at support@rizeonix.com.

    • -Right of Access - the right to request a copy of the personal data we hold about you
    • -Right to Rectification - the right to request correction of inaccurate or incomplete personal data
    • -Right to Erasure - the right to request deletion of your personal data in certain circumstances
    • -Right to Restrict Processing - the right to request limitation of the processing of your personal data
    • -Right to Data Portability - the right to request your personal data in a structured, commonly used, and machine-readable format
    • -Right to Object - the right to object to certain types of processing of your personal data
    • -Right to Withdraw Consent - where processing is based on consent, the right to withdraw consent at any time
    • -Right to Lodge a Complaint - the right to submit a complaint to the UK Information Commissioner's Office (ICO) or another applicable supervisory authority
  10. 10

    Changes to this privacy policy

    We may amend, modify, or update this Privacy Policy from time to time to reflect changes in our business operations, legal obligations, technologies, or Services.

    Any updates to this Privacy Policy will become effective upon publication of the revised version on the Website, unless otherwise stated.

    We encourage users to review this Privacy Policy periodically to remain informed about how personal data is collected, used, and protected.

    The "Last Updated" date displayed at the top of this Privacy Policy indicates the date of the most recent revision.